We are happy to answer any questions related to GEMPETIT products but are unable to process any returns, exchanges or refunds for any product purchased on or outside of gempetit.com, barring two situations:
a) You have received a defective merchandise;
b) The received product was not what you ordered.
Though we follow very stringent quality checks and while we have a zero defect policy, if still a defect has passed unnoticed please contact us immediately at firstname.lastname@example.org
Color : Since the resolution, colour composition and display specifications of each computer monitor varies, we cannot guarantee the accuracy of the colours and dimensions of products displayed on our website. However, we have taken every care to write the descriptions in text form additionally.
Sizes of all our product have been mentioned in the descriptions. Please feel free to contact us for any queries.